Política de privacidade
Vint Studios LLC ("Vint Studios," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights available to you.
This policy applies to vintstudios.com and to all purchases, communications, and interactions with Vint Studios.
WHO WE ARE
Vint Studios LLC
8200 NW 41st Street, 2nd Floor
Doral, FL 33166
United States
Email: companyvint@gmail.com
Vint Studios LLC is the controller responsible for the personal information described in this policy.
INFORMATION WE COLLECT
Information you provide to us. When you place an order, create an account, contact customer support, or subscribe to our communications, you may provide your name, email address, phone number, shipping address, billing address, order details, and any information contained in your messages to us.
Payment information. Payments are processed by our payment providers. We receive confirmation of the transaction, the payment method type, and the last four digits of the card. We do not store complete credit or debit card numbers on our systems.
Information collected automatically. When you visit our website, we automatically collect your IP address, browser type, device type, operating system, referring website, pages viewed, time spent on pages, and interaction data, through cookies and similar technologies.
Information from third parties. We may receive information from our payment processors, shipping carriers, analytics providers, and advertising platforms, including fraud prevention signals and delivery status.
HOW WE USE YOUR INFORMATION
We use personal information to process and fulfill your orders, process payments and refunds, arrange shipping and delivery, send order confirmations and shipping updates, provide customer support, prevent fraudulent transactions and secure our website, analyze website traffic and customer behavior, improve our products, services, and customer experience, send marketing communications where permitted by law, and comply with applicable legal and regulatory obligations.
COOKIES AND TRACKING TECHNOLOGIES
Cookies are small text files stored on your browser or device when you visit a website. We use the following categories.
Strictly necessary cookies keep the website functioning, maintain your shopping session and cart, and enable secure checkout. These cannot be disabled.
Preference cookies remember settings such as language, region, and display options.
Analytics cookies help us understand how visitors use our website, which pages perform well, and where the experience can be improved.
Advertising and marketing cookies are used to deliver relevant advertising, measure campaign performance, and recognize returning visitors across platforms. These are set by third parties including Meta, Google, and other advertising partners.
Session cookies expire when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them.
You can manage or disable cookies through your browser settings. Disabling strictly necessary cookies may prevent parts of the website from functioning correctly.
HOW WE SHARE YOUR INFORMATION
We share personal information with the following categories of recipients, and only as needed to operate our business.
E-commerce and hosting providers that operate our online store. Payment processors that handle transactions and fraud prevention. Shipping and fulfillment partners that deliver your orders. Analytics providers that help us measure website performance. Advertising and marketing platforms that deliver and measure our campaigns. Customer support tools used to respond to your inquiries. Professional advisors, including accountants and legal counsel. Government authorities, when required by law, legal process, or to protect our rights.
We do not sell your personal information for money.
We do share certain information, such as identifiers and online activity data, with advertising partners for targeted advertising purposes. Under certain state privacy laws, this activity may be defined as a "sale" or "sharing" of personal information. You may opt out at any time as described below.
YOUR PRIVACY CHOICES AND RIGHTS
Depending on your state or country of residence, you may have the right to know what personal information we collect and how it is used, to request a copy of your personal information, to request correction of inaccurate information, to request deletion of your personal information, to opt out of targeted advertising and the sale or sharing of your personal information, to opt out of marketing communications, and to not be discriminated against for exercising these rights.
To exercise any of these rights, email companyvint@gmail.com with the subject line "Privacy Request." We will verify your identity before processing your request and respond within the timeframe required by applicable law, generally within 45 days.
DO NOT SELL OR SHARE MY PERSONAL INFORMATION
To opt out of targeted advertising and the sharing of your personal information with advertising partners, email companyvint@gmail.com with the subject line "Do Not Sell or Share." You may also disable advertising cookies through your browser settings or through the cookie preferences available on our website.
We honor Global Privacy Control (GPC) signals transmitted by your browser as a valid opt-out request.
MARKETING COMMUNICATIONS
If you subscribe to our emails or SMS messages, you may unsubscribe at any time using the link included in every marketing email, by replying STOP to any SMS message, or by contacting us directly. Transactional messages related to your orders will continue regardless of your marketing preferences.
INTERNATIONAL DATA TRANSFERS
Vint Studios LLC is a United States company. Our team and certain service providers operate from Brazil and other countries. By using our website or placing an order, you understand that your personal information may be transferred to, stored in, and processed in countries other than your own, including Brazil and the United States, which may have different data protection standards than your jurisdiction. We take appropriate measures to protect your information wherever it is processed.
DATA RETENTION
We retain personal information for as long as necessary to fulfill the purposes described in this policy. Order and transaction records are retained for a minimum of seven years to comply with tax, accounting, and legal obligations. Marketing data is retained until you unsubscribe or request deletion. Website analytics data is retained for up to twenty-six months.
HOW WE PROTECT YOUR INFORMATION
We maintain administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, and disclosure. Our checkout uses encrypted connections and payment data is handled by PCI-compliant providers.
No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. We recommend keeping your account credentials confidential and not sharing them with others.
CHILDREN'S PRIVACY
Our website and products are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at companyvint@gmail.com and we will delete it.
THIRD-PARTY LINKS
Our website may contain links to third-party websites and embedded content from third-party platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated date. Material changes will be communicated through our website or by email where appropriate.
CONTACT US
For questions about this Privacy Policy or about how we handle your personal information:
Vint Studios LLC
8200 NW 41st Street, 2nd Floor
Doral, FL 33166
United States
Email: companyvint@gmail.com
We respond to all shipping inquiries within 2 business days.